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The first time you login to your Dynadot account, we ask you to set up a secret question and answer. This is a part of our account security.
You will be asked to enter your secret answer if you forget Security PIN or lose your cellphone and cannot access either your SMS Authentication code or Google Authentication token code.
As of March 11, 2025, our secret question and answer system has been updated to simplify things. If you previously set only one question, you can now choose 3 from a list of 10 updated options after unlocking your account. If your account was created after March 11, 2025, you will be prompted to set up three secret questions and answers during your first login.
Please note that if you forget your secret answer, you will be required to submit identification.