Search
Transfer
TLD
Tools
Expired Domains
User Listings
Resources
Resources
Payment Methods
Learning
Affiliate
Reseller
Dynadot Help Center & Customer Support
Our support team, help resources, and community tools are ready to jump in with the assist at any time.
Help Center
Expert support available 24/7 to help your online presence succeed.
Help Files
Access our comprehensive knowledge base with step-by-step guides, tutorials, and troubleshooting tips for all Dynadot services.
Dynadot Forums
Join our community of users and experts to share experiences, get advice, help buy & sell domains, and find solutions to challenges.
Contact Us
Reach Our Team
Connect with our support team through email or 24/7 live chat for personalized assistance.
Account Manager Request
Get dedicated support for your domain portfolio. Our account managers will provide exclusive sales, tips, and general support while your domain list grows.
Support Tools
Have an ongoing ticket or want to provide feedback to our team? Submit your request or reports and we'll investigate as soon as we can!
Frequently Asked Questions
How do I transfer my domain to Dynadot?
To transfer your domain to Dynadot, follow these steps::
1. Prepare Your Domain: Ensure your domain is unlocked and obtain the authorization code (also known as EPP code) from your current registrar.
2. Initiate the Transfer: Visit Dynadot's domain transfer page or bulk domain transfer, enter your domain name and authorization code, and proceed to checkout.
3. Confirm the Transfer: After completing the purchase, you'll receive a confirmation email. Approve the transfer as instructed. You can check transfer fees on our website.
Please note that domains registered or transferred within the last 60 days are not eligible for transfer.
Please note that domains registered or transferred within the last 60 days are not eligible for transfer.
How do I manage my DNS settings?
To manage your DNS settings:
1. Access DNS Management: Log in to your Dynadot account, navigate to My Domains, and select Manage Domains.
2. Modify DNS Records: Choose the domain you wish to edit, click on the box next to your domain name, and click on the Action button. Choose DNS Settings and adjust records such as A, CNAME, MX, and TXT as needed.
Changes to DNS settings may take up to 24 hours to propagate globally.
How do I enable/disable domain auto-renewal?
To manage auto-renewal settings:
1. Locate Auto-Renewal Settings: Log in to your Dynadot account, go to My Domains, and then select Manage Domain. Check the box next to the domain name you want to configure for auto-renewal. From the Action drop-down menu, select the Auto-Renew option.
2. Adjust Settings: Select the domain, click on Renew Options, and choose to enable or disable auto-renewal.
3. Set Payment Method: Ensure a valid payment method is on file for auto-renewals.
Dynadot sends renewal notifications via email to keep you informed about upcoming renewals.
What domain privacy protection services do you offer?
Dynadot offers domain privacy services to protect your personal information in the Whois database. You can choose between partial or full privacy. Partial privacy hides all personal information except your name, and full privacy conceals all personal details. To activate privacy protection:
1. Access Your Account: Log in to Dynadot and navigate to My Domains, then Manage Domains.
2. Enable Privacy: Select the domain, click on Privacy Settings, and choose your preferred privacy level.
With domain privacy, you safeguard your contact information from spammers and maintain your privacy online.
How do I set up email forwarding for my domain?
To set up email forwarding:
1. Access Email Settings: Log in to your Dynadot account, go to My Domains and select Manage Domains.
2. Configure Forwarding: Choose the domain, click on Email Settings, select Forwarding Email, and enter the email address you want to forward to.
This service supports forwarding to most email providers. If you encounter issues, refer to Dynadot's email forwarding help page for troubleshooting tips.
What are your grace period policies for domains?
After a domain expires, a renewal grace period starts and lasts up to 30 days, during which you can renew the domain at the regular renewal price.
If not renewed within this period, the domain may enter a redemption period, incurring additional recovery fees. For specific grace period details per domain extension, consult Dynadot's TLD page and look at the Renew (Grace Period/days) column.
If you don't renew a domain during the grace period, it enters the Redemption Period, usually lasting 30 days. During this time, only the current registrant can restore the domain through the registrar, but the process is more expensive and requires additional steps. Restore prices vary by TLD and are listed on Dynadot's individual domain extension pages.
Need help? We're always here for you.
Are you sure you want to close the chat?Chat will be closed and the chat history will be cleared.
continue to sign out,or stay on chat.
To review this chat session please click this windows.Chat Online
Chat Online0
