Dynadot Help

There are many reasons why you may not be able to see your website. The majority of these reasons fall into these 3 categories:

1. If you recently set your name servers, your settings may not have propagated yet.
   • You can do an IP lookup in your Dynadot account to see if your new name server settings have been propagated through the system. If they haven't propagated yet, you'll see a "name servers misconfigured" error.
2. The website or the old name server settings for your domain are cached.
   • If you aren't getting the "name servers misconfigured" error in your IP lookup, you can try refreshing your site a few times. If that doesn't work, you can try clearing your cache. Click on "cached" above for more information & browser instructions.
3. Your web host has not set up their name servers to handle web requests for your domain yet.
   • We recommend contacting your web host about the issue.