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website down timeout
9/6/2014 07:11
My website is down for me only after working on it for a little while. This happens nearly every time I try to work on the site. I've checked with services like http://downforeveryoneorjustme.com/ and it says that it's just me. My friends and phone's network can also connect, but my home network times out. No other web pages have this issue, for example I'm typing this as I'm still getting this error on my site. This happens on all computers connected to my network, whether wired or wireless. It goes down for a few minutes and then comes back. Restarting the router doesn't fix the issue. Clearing cookies/cache/etc, trying different browsers doesn't fix the issue. I've been on extensive calls with my ISP and after troubleshooting with them, they have found no issues - the ping is fine and ping trace is normal, no errors on their end. This is very frustrating and impacting my business. I need actual help on what is going on here and not "contact your ISP."
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9/30/2014 12:34
Please contact support next time this happens and provide your IP address. It sounds like your address is being blocked by the server firewall.

You can find your IP address here:

http://whatismyipaddress.com/
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