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Hi Dynadot staff

Everytime I tried download files from FTP, after 3 or 4 successful files the site blocks my ip, even cpanel
so can you fix it?

I only download files to update my local. only small php files, but it still blocking ?

thanks
Tr.

Hello,

Sorry to hear of your troubles.  We can, of course,  unblock your IP as needed but to avoid the situation, you may want to try a different FTP client.  

Best Regards,

Dynadot Staff

so which ftp client you recommend ? I use filezilla at the moment..
Thanks!

***but why it's blocking the ftp from downloading files ? it's very very strange of your host,
I used many hosts before, and none of them has this issue. As it's really trouble when you developing a site

maybe you only welcome US customers ?


 [This post has been edited by t_soc_trang_vn on Aug 3, 2011 12:54am.]

Hello,

It is most likely that the FTP client is just using too many connections to try to optimize the transfer time.  We have also recently increased the number of connections so that may help.

We welcome all customers.

Best Regards,
Dynadot Staff