Forum

A place for Dynadot and community experts alike to ask questions, share ideas, and more.

ForumWeb Hosting

Email problems

Posted By pon

11/6/2011 20:23

Hi I have recently purchased Dynadot's basic hosting for my domain which I have also bought through Dynadot.com. I have set up a email for my website however I am not receiving any emails from other websites that I know I should be receiving. They simply just do not appear in the inbox. Can anyone explain what is happening?

Reply QuoteLike

Posted By teamdynadot

11/7/2011 17:01

You have your domain pointing to another IP address via the DNS option. That is fine, but since you didn't add an MX record, the internet thinks the email should also go to that IP address.

To fix it, you just need to add an MX record

How can I use your Email plan using DNS?

To connect your domain name to your Dynadot email hosting plan using DNS, you can create the MX and TXT records using the steps below:

Sign in to your Dynadot account.
Select "My Domains" from the left-side menu bar and "Manage Domains" in the drop-down.
Check the box next to the domain name associated with your Email plan and click on the "Action" button.
Choose "DNS Settings" from the "Action" list.
On the DNS Settings page, select "Dynadot DNS" from the top drop-down menu.
Under the "Domain Record" section, select "MX" from the "Record Type" drop-down.
Enter "webhost.dynadot.com" in the "Mail Host" section.
Set the "Priority" to "0", the highest priority.
Under the "Domain Record" section, select "TXT" from the "Record Type" drop-down.
Enter " v=spf1 mx include:webhost-mail-out.dynadot.com include:spf.webhost.dynadot.com ~all" in the "IP Address or Target Host" section.
Next, go to the "Subdomain Records" section.
Enter "default._domainkey" in the "Subdomain" field, select "CNAME" as the "Record Type", and enter "clients._domainkey.webhost.dynadot.com" in the "IP Address or Target Host" area.
Add another subdomain record and enter "_dmarc" in the "Subdomain" field, select "TXT" as the "Record Type", and enter "v=DMARC1; p=none; rua=mailto:[email protected]" in the "IP Address or Target Host" area.
Press the "Save DNS" button to save your changes.

NOTE: The SPF record will help prevent spoofing and let email servers know your message is not spam.

Your settings should look similar to what is shown below: (click to enlarge)

NOTE: Click here if you want to Upgrade your email hosting to Pro Version.
and here for more info on our email hosting plans.

From Help Section: Email Plan > Email > How can I use your Email plan using DNS?

Reply QuoteLike