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Cannot reset cpanel password.

Posted By p_t_worcester_gb

2/11/2014 08:27

Hello,

I am trying to reset the cpanel password for one of my hosting accounts I have with you, but the password reset emails aren't reaching me.

Please advise.

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Posted By teamdynadot

2/11/2014 15:54

You have two Advanced Hosting accounts with us. Which one are you trying to access? What username are you entering to reset the cPanel password. Also, what email address are you checking for the cPanel reset email?

You're welcome to send this information to [email protected] instead of replying to the public forum post.

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Posted By p_t_worcester_gb

2/18/2014 03:58

Hello,

I have just sent this information to you via email, to [email protected]

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Posted By teamdynadot

2/19/2014 12:12

Do you mind resending it? We did not see it in the inbox.

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