Forum

My IP adress is blocked again. It keeps happening every time I'm abroad.
and I'm abroad all the time for work and can't get my mail.
I have to go on the chat line and ask for my actual " temp" adress to be unblocked.
Can you fix this? Can the server be less sensitive to different IP adresses.
I can not provide 1 IP as I'm in hotels and remote locations all over the world all the time.

This is an urgent matter

Thank you

Simply logging in from an unrecognized IP will not result in a block.  The firewall looks for failed login attempts, too many concurrent connections, port scanning, etc...  Anything that poses a security risk.  

Looks like you've already discussed the reason for your block with customer support.  Are you still being blocked?